Delivery & Return

Shipping & Delivery

  • Orders are confirmed by phone before processing.

  • Delivery usually takes 3–4 business days depending on your location and courier availability.

  • Shipping fees are automatically calculated at checkout based on the selected governorate.

  • Please ensure someone is available to receive the order upon delivery.

For full details, Learn more.

Returns & Exchanges

  • Returns are accepted only while the courier is still present.

  • If the courier has already left, returns or exchanges can be requested through the page messages with additional shipping fees.

  • Size exchanges are available within 3 days of receiving the order, with extra shipping costs applied.

For full details, Learn more.